1. Introduction

Welcome to Furniva.com, an online marketplace for high-quality wooden furniture, home lifestyle items, and office furniture in India. By accessing and using Furniva.com (referred to here as “the Site”), you agree to comply with these terms and conditions. This agreement becomes effective upon your use of the Site. If you do not agree, please discontinue using the Site.

Furniva reserves the right to modify, add, or remove portions of these Terms and Conditions at any time without prior notice. Continued use of the Site after such changes constitutes your acceptance of the modified Terms.

2. Conditions of Use

A. Your Account

To access certain services, you may need to create an account on our Site. You are responsible for safeguarding your account credentials and are liable for activities occurring under your account. Should you suspect unauthorized use, please notify us immediately. Furniva reserves the right to suspend or terminate accounts at its discretion.

B. Privacy

Your privacy is important to us. Please review our Privacy Policy, which governs how your information is used and shared.

C. Platform for Communication

Furniva.com serves as a platform for users to browse and purchase listed products. Transactions on the Site are solely between you and Furniva, and Furniva acts as a facilitator in payment processing where applicable.

D. Site Availability

We aim to ensure uninterrupted access to our Site; however, access may be occasionally suspended for maintenance or updates.

E. License to Use Site

You are granted a limited license to access and use the Site for personal, non-commercial use only. This license does not permit:

• Modification or copying of Site materials.
• Commercial use or public display of Site content.
• Reverse engineering or any unauthorized transfer of content.

Furniva reserves the right to revoke this license if any terms are breached.

3. User Conduct

Users must use the Site lawfully and responsibly, avoiding any actions that may harm the Site, its services, or other users. Activities strictly prohibited include:

• Engaging in fraudulent activities.
• Uploading offensive, defamatory, or illegal content.
• Attempting unauthorized access to the Site’s systems.
• Misuse of Site content for commercial purposes.

Users are responsible for the content they post or share on the Site.

4. Submissions

By submitting content (reviews, questions, comments) to the Site, you grant Furniva the right to use your name and content. You agree not to post false or misleading information. Furniva reserves the right to edit or remove any submissions that violate these Terms.

5. Intellectual Property Rights

All intellectual property on the Site, including graphics, text, and software, are owned by or licensed to Furniva. Use of these materials beyond personal, non-commercial use without prior permission is prohibited.

6. Product Information and Policy

A. Product Descriptions

Product images and descriptions on the Site are intended for reference. Actual products may vary slightly in appearance due to wood texture, finish, and other natural variations. The primary composition of our furniture is solid wood, with secondary materials used as needed.

B. Pricing and Availability

All prices are listed in Indian Rupees and include applicable taxes. Furniva endeavors to provide accurate pricing, though typographical errors may occur. We reserve the right to cancel orders in cases of pricing inaccuracies.

C. Orders and Payments

Orders placed on the Site are subject to acceptance and availability. Payment processing is conducted through authorized third-party providers. If your order cannot be fulfilled, Furniva will notify you of any cancellation.

D. Delivery and Installation

We aim to dispatch products within the stated timeline; however, delays may occur due to unforeseen circumstances. Free delivery is available for the first delivery attempt. Installation, where applicable, is dependent on the product’s specifications as detailed on the product page.

E. Returns and Refunds

Please refer to our Returns Policy for full details on product returns, replacements, and refunds. In cases of manufacturing defects or damages during transit, we require photographic evidence for assessment.

7. Limitation of Liability

Furniva is not liable for any indirect, incidental, or consequential damages arising from your use of the Site, including but not limited to loss of data, revenue, or goodwill.

8. Third-Party Links

The Site may contain links to third-party websites. Furniva is not responsible for the content or practices of these external sites, and users should review their policies independently.

9. Termination

Furniva reserves the right to suspend or terminate user access to the Site at any time if there is a breach of these Terms. Termination does not affect any accrued rights or obligations.

10. Governing Law and Jurisdiction

These terms and conditions are governed by the laws of India. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in Jaipur, India.

11. Communication

By providing your contact information, you agree to receive transactional and promotional communications from Furniva. You may opt-out of promotional messages at any time by following the instructions provided.

Thank you for choosing Furniva.com. We look forward to enhancing your home and office experience with our furniture.